CAN AN ORDER BE RE-ROUTED TO A DIFFERENT ADDRESS ONCE IT IS ALREADY SHIPPED?

We do not reroute packages, as the vast majority of reroutes never make it to their final destination.

FedEx may offer reroutes, however, the success rate is fairly low.

The best and safest option is to have your flowers held at the most convenient FedEx facility for you or your recipient. To pick this location, visit FedEx.com with your tracking number and select the ‘Customize Delivery’ button. From here, you will be able to ask that the flowers are kept at the facility of your choosing.